Business Development Executive - #1168350

Responsibilities

• Manage customer enquiries via phone, email, WhatsApp, online platforms, and walk-ins to provide timely and accurate information

• Promote Wahdah’s vehicle leasing, rental, and mobility solutions to individual and corporate customers to drive business growth

• Follow up on leads, prepare detailed quotations, explain leasing terms clearly, and close leasing agreements effectively

• Assist customers with documentation, leasing agreements, renewals, payments, and administrative processes to ensure smooth transactions

• Coordinate vehicle availability, handover, return, inspection, and servicing schedules with the operations team to optimize fleet utilization

• Maintain accurate and up-to-date customer records, lead status, contracts, and sales activities in the company system for effective tracking

• Build and nurture strong customer relationships to encourage renewals, referrals, and repeat business

• Support marketing and sales campaigns by contributing to initiatives that increase leasing enquiries and customer acquisition

• Monitor market trends, competitor offerings, and customer feedback to identify new business opportunities and inform strategy

• Resolve customer issues professionally and escalate operational matters promptly to maintain service quality

Required competencies and certifications

• Minimum GCE “O” Level, Diploma, or equivalent qualification

• At least 1 year of experience in sales, leasing, car rental, automotive, mobility, customer service, or related fields

• Good communication, negotiation, and customer service skills demonstrated through customer interactions and sales activities

• Ability to work independently and consistently follow up with customers to achieve sales targets

• Proficiency in basic computer tools such as Google Workspace, Microsoft Office, CRM systems, or similar platforms

• Positive attitude, responsible, detail-oriented, and able to perform effectively in a fast-paced environment

Preferred competencies and qualifications

• Experience in vehicle leasing, PHV rental, car rental, or automotive sales

• Sales prospecting and lead conversion skills to generate and close new business opportunities

• Customer relationship management skills to maintain and grow client accounts

• Knowledge of vehicle leasing or rental operations to support daily business functions

• Contract and documentation handling experience to ensure compliance and accuracy

• Basic understanding of Singapore vehicle usage, PHV, rental, or fleet operations

• Ability to communicate in English for effective customer and team interactions; additional languages are an advantage

Benefits

• Career growth opportunities

• Travel opportunities

• Sports benefits

• Exposure to IT & Mobility Events

• Supportive working environment

• Monthly-filled adventures