Call Centre / Customer Service (Healthcare ) - #1166750

Customer Service Officer (In-House Call Centre)
Location: Jurong
2 shift as per rostered - 40hrs a week
Permanent Position – NOT project-based

Looking for a Stable Role with Great Benefits?

We are expanding our in-house customer service team and welcome entry-level candidates – no experience required, as comprehensive training will be provided!

If you enjoy helping people, solving problems, and working in a supportive environment — this could be the perfect role for you.

Why Join Us?

• Permanent role with long-term stability

• Annual salary increment

• AWS (13th month bonus)

• Up to 3 months Variable Bonus & Performance bonus

• Structured training & supportive team

Your Responsibilities

• Handle and resolve customer enquiries via phone and email in a professional and timely manner

• Ensure first-call resolution whenever possible

• Follow up with internal departments when required and provide updates to customers

• Accurately log all interactions into the system

• Proactively escalate recurring issues or trends to Team Lead / Manager

Who We’re Looking For

• Min education: GCE N Level with experience in call center environment

• Good communication skills

• Customer-focused and solution-oriented

• Comfortable handling phone and email enquiries

• Responsible and detail-oriented

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Looi Ming Ming

EA Personnel Reg No: R1660254