ENTRY LEVEL | TEMPORARY STAFF | PUNGGOL - #1164336

Punggol, Education Industry
Mon - Thurs 8.30am - 6pm
Fri 8.30am - 5.30pm
$ 2760

Immediate till 31st November 2026.

Responsibilities:

Respond promptly to phone calls and emails regarding matriculation processes, student/concession cards, and updates to personal particulars.
Assist with requests related to Change of Programme, Student Status Letters, replacement cards, and personal data updates.
Handle inquiries on Leave of Absence, Programme Withdrawal, Credit Exemption, Course Enrolment exercises, and Tuition Grant matters.
Verify information and supporting documents for accuracy.
Correspond with learners to ensure timely submission of outstanding documents and compliance with matriculation requirements.
Liaise with Programme Leaders for necessary approvals.
Receive and manage feedback from learners and parents, ensuring timely resolution or escalation.
Distribute student and concession cards accurately.
Perform filing, scanning, data entry, and other administrative tasks as assigned.

Requirements:

Polytechnic Diploma or A-Level qualification
Proficiency in Microsoft Word and Excel, with the ability to manage documentation and data accurately.
Warm, courteous, and student-focused, with strong verbal and written communication abilities.
Comfortable handling phone conversations and email correspondence professionally.
Ability to multitask effectively, prioritize responsibilities, and work independently with minimal supervision.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg. R25129323 (TAY HUI SHAN WENDY)