Sales Operation Manager (Modern Trade - Food) - #1162062

Our client is a well-established consumer goods company with a strong presence across multiple household and personal care brands. Due to business growth and expansion, they are looking for a Sales Operations Manager (Modern Trade - FMCG) to support and strengthen their commercial operations team. They are located in the (North) – easily accessible.

Responsibilities:

• Oversee daily operations of the field sales workforce, ensuring execution standards and operational objectives are met.

• Manage deployment plans, territory coverage, and route optimization to maximize outlet productivity and market reach.

• Conduct on-site retail audits and store visits to monitor merchandising standards, product availability, promotional execution, and operational compliance.

• Develop performance measurement frameworks and monitor operational KPIs across field-based functions.

• Administer sales incentive programs and performance-based remuneration structures.

• Maintain and manage retail partnerships across major supermarket, convenience, and hypermarket channels.

• Ensure smooth implementation of in-store campaigns, promotional activities, and product launches.

• Review field reports and retail feedback to identify market trends, execution gaps, and opportunities for improvement.

• Coordinate listing initiatives, display opportunities, and shelf-space management activities with retail partners.

• Work closely with inventory planning teams to support stock availability and replenishment requirements.

• Liaise with logistics providers, warehouses, and distribution centres to facilitate timely product deliveries.

• Collaborate with commercial and marketing teams to ensure alignment of trade activities, assortment strategies, pricing initiatives, and retail execution plans.

• Provide market intelligence, outlet observations, and planogram updates to support commercial planning and retailer engagement.

Requirements:

• Diploma in Business, Marketing, Sales, or a related discipline with at least 4 years of experience in FMCG sales operations, modern trade, or retail execution.

• Proven leadership experience managing and motivating a team of 20–30 field personnel, including Sales Executives and Merchandisers, with responsibility for performance management, deployment planning, and operational execution.

• Strong knowledge of sales incentive and commission schemes, route planning, territory coverage optimization, trade management, retailer engagement, promotional execution, and shelf-space management.

• Familiarity with logistics and supply chain coordination, including inventory planning, stock replenishment, and distribution processes, with proficiency in Microsoft Office applications.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/CV.

We regret that only shortlisted candidates will be notified.

Email Address: job•@recruitpedia.sg

EA License No: 19C9682
EA Personnel No: R22104769
EA Personnel Name: Ong Boon Kiet (Travys)