Information Technology Executive - #1131174

• Full Time / Permanent Role

• Monday - Friday 8am to 5.45pm 

• Manufacturing sector

Job Responsibilities

IT Infrastructure Support

• Maintain and troubleshoot hardware (PCs, printers, barcode scanners, etc.)

• Support network infrastructure: LAN/WAN, switches, routers, Wi-Fi

• Ensure servers and data storage are running smoothly (file servers, domain controllers)

System Administration

• Manage user accounts, email, Active Directory, file permissions

• Monitor IT security (antivirus, firewalls, data protection policies)

• Perform regular backups and ensure disaster recovery plans are in place

Manufacturing/Production System Support

• Provide technical support for MES (Manufacturing Execution Systems), ERP, or factory-specific systems

• Troubleshoot machine-PC communication issues (e.g., PLCs, IoT devices)

• Ensure system uptime to minimize production downtime

Software & Application Support

• Install, configure, and maintain standard and custom software

• Provide technical support to end-users

• Liaise with software vendors for updates, bugs, or new implementations

IT Policies and Compliance

• Implement and enforce IT policies, data protection, and access control

• Support ISO/IEC 27001 or other relevant compliance needs if applicable

User Support & Training

• Act as the first point of contact for IT-related issues

• Provide training or guidance to staff on using systems or software

Reporting & Documentation

• Maintain IT asset inventory

• Prepare incident reports, maintenance logs, and update manuals

• Support audits and provide technical documentation

Job Requirements

• Diploma or Degree in Information Technology or related field

• Experienced with  ERP / MES systems

• 1–3 years of experience in IT support, networking, or systems administration

• May require after-hours or weekend support during downtime or system issues
  

Ho Ming Jie (Edmund) Reg No: R1987094

The Supreme HR Advisory Pte Ltd EA No: 14C7279