Digital Communications and Project Operations Executive - #1129267
The Tanglin Club
The Administrative, Digital & Project Operations Executive provides essential support to the Corporate Communications Office through disciplined project coordination, digital systems management, and day-to-day operational execution.
The ideal candidate brings a foundation in computer science or information systems, strong digital literacy, and the ability to manage structured workflows across multiple ongoing projects. The role calls for someone who is organised, fast, accurate, and confident with CMS, Mailchimp, SurveyMonkey, and operational project tracking.
This position is primarily back-end and coordination-focused, ensuring that communications projects, updates, and internal deliverables are executed smoothly and on schedule.
Key Responsibilities include, but not limited to:
1. Digital Systems & Platform Management
Upload and maintain content on the Club’s website (WordPress or equivalent CMS).
Prepare, format, schedule, and QA-test Mailchimp eDM campaigns.
Build, deploy, and manage SurveyMonkey forms with proper logic flow and reporting.
2. Project Management & Coordination
Support the Assistant Director in managing timelines for magazine production, campaigns, and Club-wide communications projects.
Maintain project schedules, trackers, and checklists to ensure timely follow-through.
Coordinate with F&B, Events, Sports & Recreation, Membership, and other departments to gather inputs and verify deliverables.
Track action items for internal stakeholders and follow up systematically.
Prepare progress updates, summaries, and simple gantt-style trackers when needed.
Assist in managing vendor timelines (advertisers, printers, designers, photographers) using structured coordination channels.
Ensure all project tasks (eg. digital uploads, file movements) are completed accurately and on time.
3. Administrative & Operational Support
Upload, rename, and organise documents in shared directories and systems (e.g., Jonas).
Support advertising artwork submissions, templated follow-ups, and file accuracy checks.
Maintain trackers for publicity items, email campaigns, publications, and internal communications tasks.
Coordinate meeting calendars, prepare minutes, and document action items for Sub-Committee and internal project meetings.
Assist with logistics for communications-related initiatives and Club campaigns.
4. Communications & Publication Support (Template-Based)
Prepare templated operational notices and upload-ready text blocks.
Assist with proof checks for dates, formatting, and technical accuracy (not editorial rewriting).
Support magazine coordination through file organisation, artwork management, and scheduling.
Extract and summarise analytics from Mailchimp and SurveyMonkey for internal reporting.
Job Requirements:
Education & Technical Background
Diploma or Degree in Digital Media, Communications Technology, or related field.
Hands-on experience with:
WordPress or CMS platforms
Mailchimp
SurveyMonkey
Excel/Sheets (intermediate level)
Digital file management and organisation
Project Management Skills
Strong task tracking and follow-up discipline
Ability to manage multiple ongoing timelines
Familiarity with simple gantt charts, trackers, and progress dashboards
Comfortable coordinating deliverables across departments
Systematic and structured in workflow execution
Communication & Coordination Skills
Good written English, able to summarise clearly
Comfortable liaising with internal departments and vendors
Able to work independently within templates and SOPs
Strong clarity in documenting minutes, action items, and project updates
Preferred Attributes
High attention to detail
Fast learner with strong digital confidence
Organised, punctual, and deadline-driven
Consistent in execution and follow-through
Join Our Team and Enjoy Fantastic Benefits!
5-Day Work Week in a convenient town area location
13-Month AWS Bonus to reward your dedication
Performance Bonus for outstanding contributions
Ang Pow Bonus
Meal Allowance
Career Advancement Opportunities to grow within the company
Comprehensive Insurance & Medical Benefits for your well-being
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