[PERM] Clinical Operations Manager – Public Healthcare - #1112222

Responsibilities:

• Attend user engagement workshops to provide subject matter input throughout the hospital design planning process, with the aim of optimizing patient journeys and enhancing patient experience.

• Lead discussions for road-mapping Hospital development from clinical service planning, infrastructure development and resourcing planning works.

• Collaborate closely with consultants, medical planners, and internal stakeholders to develop service flow design and planning parameters aligned with the project's strategic intent.

• Facilitate workshops and coordinate meetings with stakeholders to understand project requirements, develop appropriate methodologies, technologies, and assumptions for assigned projects.

• Develop end-user briefs, operations requirements, guidelines, and work processes, organizing workshops to gather user requirements and test new models virtually and on physical prototypes.

• Prepare business cases to seek approvals for infrastructure growth and associated funding.

• Responsible for tracking, monitoring and providing updates from various work streams and planning areas to the management, escalating concerns in a timely manner.

• Prepare of periodic reports to update the Hospital Committee on the progress of the project.

• Organize and lead activities in relation to the development of the Hospital.

• Lead implementation of the operational models in line with the development of hospital services and care models and ensure that it is in accordance with the budget and guidelines.

• Coordinate meetings, book venues, collate agenda, minutes writing and arrange for catering requirements when necessary. Maintain filing system, manually or electronically in shared drive.

• Raise procurement and payment requests as required.

• Any other projects/tasks assigned by the Reporting Officer.

Requirements:

• Bachelor's degree in healthcare administration, business administration, or a related field.

• At least 7 years of experience in healthcare operations. Candidates with more relevant experience may be considered for the Senior Manager's position.

• Possess exceptional interpersonal and communication skills with the ability to develop strong working relationship at various levels.

• Strong organizational and time management skills.

• Strong leadership qualities with the ability to motivate and nurture the team to meet operational goals.

• Proficient in MS Office applications.

Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd   |   EA Licence: 11C3793   |   Eddie Tang |   Registration No: R1221129

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.