Trainee Welfare & Support Officer - #1100227

We are looking for a dedicated Welfare Officer to support our Malaysian trainees undergoing industrial attachment and work-study programmes in Singapore. You will play a key role in ensuring their emotional, logistical, and workplace well-being.

Key Responsibilities:

• Provide basic counselling, motivation, and encouragement to trainees during their stay

• Mediate between trainees and workplace or school on performance or welfare issues

• Coordinate with employers and academic teams on trainee concerns

• Source and secure safe and affordable accommodation for trainees

• Arrange onboarding support (e.g. airport pick-up, workplace familiarisation)

• Accompany and orientate trainees during their initial arrival in Singapore

• Provide ongoing housing and well-being support throughout their stay

• Maintain clear communication with the trainee, sponsor company, and education team

• Maintain records of welfare cases and follow-up actions
   

Job Requirements

• Passion for working with youth or early-career individuals

• Excellent interpersonal and communication skills

• Empathetic, patient, and solution-oriented

• Fluent in English and Mandarin (Bahasa Malaysia is a plus)

• Willing to travel within Singapore regularly

• Familiarity with Singapore housing market (a bonus but not required)

• Background in HR, education, youth counselling, or social work is advantageous