Customer Service Executive (Changi South/Freight Forwarding Co.) - #1099855

5 day work week
Changi South Area
Freight forwarding Co.

• Handle existing customers – Collaborate with other departments within the company to provide seamless logistics solutions for our customers.

• Provide quotations to customers and follow-up to secure business / activate shipments.

• Coordinating receipt and record of import / export / Cross trade via air or sea shipments.

• Liaising with origin and destination offices / agents for shipments arrangement.

• Liaising with origin and destination offices on air / sea-LCL consolidation program.

• Shipment arrangements / follow-up and provide updates to customers.

• Liaising with other departments, making sure operation runs smoothly.

• Ensuring that shipments are handled smoothly and intermediate issues are solved.

• Ensure all documentation is accurate and up to date, including bills of lading, commercial invoices, and other necessary paperwork.

• Check / collate documents and send them to OPS Team for billing.

• Insurance related matters - purchase insurance, follow-up on claims (if any).

• Provide customers support to Sales persons for their new potential clients when they are out of office.

• Back-up for fellow teammates when they are absent.

• Any other adhoc duties assigned.

Requirements:

• Diploma/Degree in related discipline

• Good knowledge of International Logistics Services.

• Minimum 2 years of relevant experience.

• Independent and team player with strong self-initiatives and communication skills.

Interested candidates, please forward a detailed resume via email to [email protected]

Tempserv Pte Ltd
License No: 06C3745
Attention: Audris Teo / EA Personnel No: R1102063