AV Remote Operator (1-Year) - #1168692

Job Duties and Responsibilities

• Remotely monitor autonomous vehicle operations in real-time using specialized software, dashboards, and control interfaces

• Intervene remotely to assist vehicles in complex or unexpected scenarios

• Log incidents, anomalies, and performance metrics for continuous improvement

• Follow safety protocols and escalation procedures during emergencies or system failures

• Conduct system checks to ensure remote interfaces and monitoring tools are functioning correctly before and during operations

• Communicate effectively with field teams, support staff, and engineering teams to resolve operational issues and coordinate interventions

• Maintain detailed records of interventions, system alerts, and operator actions for audit and analysis purposes

• Perform any ad hoc duties assigned

Job Requirements

• A valid Class 3 driving license

• Minimum 3 years of driving experience

• Minimum 1 year of experience in operating multiple software applications simultaneously in a fast-paced or mission-critical environment

• Strong multi-tasking, situational awareness, and decision-making abilities under pressure

• Excellent verbal and written communication skills.

• Tech-savvy with the ability to quickly learn and operate new systems and interfaces related to autonomous vehicle technology

• Prior experience in remote operations, dispatch, or control room environments is a plus

• Willing to work rotating shifts, including weekends and public holidays.