Field Service Engineer - #1168449

About the role

Chemoscience Pte Ltd is seeking a Field Service Engineer to join our dynamic engineering team. This is a full-time position based in the Woodlands North Region, where you will be responsible for delivering expert technical support and maintenance services to our valued clients. As a Field Service Engineer, you will play a crucial role in ensuring the reliability, efficiency and optimal performance of our equipment and systems at customer sites. This position offers the opportunity to work independently in the field whilst maintaining strong connections with our head office team, providing you with both autonomy and collaborative support.

Key responsibilities

1. Conducting preventative and corrective maintenance on customer equipment and systems in accordance with established protocols and service schedules

2. Diagnosing technical issues and implementing effective troubleshooting solutions to minimise downtime

3. Installing, configuring and commissioning equipment at customer sites, ensuring compliance with safety standards and specifications

4. Performing routine inspections and safety checks to identify potential problems before they escalate

5. Documenting all service activities, maintenance records and technical observations in detail for client records and internal reporting

6. Communicating effectively with customers to explain technical findings, recommend solutions and provide guidance on equipment operation

7. Managing spare parts inventory and ensuring appropriate tools and equipment are maintained for field operations

8. Responding promptly to service calls and emergency requests to resolve critical issues

9. Supporting the continuous improvement of service delivery processes and contributing to the enhancement of our field operations

What we're looking for

1. Degree in mechanical, electrical, chemical or related engineering disciplines

2. Proven experience working as a field service engineer, technician or in a similar technical field-based role, preferably within the life science, manufacturing, or industrial equipment sector

3. Strong technical knowledge of equipment installation, maintenance, troubleshooting and repair procedures

4. Excellent problem-solving abilities with the capability to diagnose complex technical issues under pressure

5. Proficiency in reading and interpreting technical drawings, schematics, manuals and service documentation

6. Outstanding communication and interpersonal skills to work effectively with diverse customers and internal stakeholders

7. Reliable transportation and a valid driving licence, as this role requires extensive travel to customer sites

8. Willingness to undertake ongoing training and professional development to maintain technical competency

9. Preferred: Experience with computerised maintenance management systems (CMMS) and service technologies

10. Must be able to lift up to 50 pounds, climb ladders, scaffoldings, and use Personal Protective Equipment.

11. Work in cold environments

What we offer

At Chemoscience Pte Ltd, we are committed to supporting the professional growth and wellbeing of our field engineers. We offer a competitive salary package commensurate with your experience and qualifications. Our benefits include health and wellness programmes, professional development opportunities and access to industry training certifications. We provide comprehensive technical support and resources to ensure you have the tools needed to succeed in your role. We foster a collaborative culture where your contributions are valued and recognised. In addition, we offer flexible working arrangements where practicable, opportunities for career progression within our expanding field operations team, and a supportive work environment that prioritises employee safety and satisfaction.

About us

Chemoscience Pte Ltd is a leading provider of chemical and industrial solutions, committed to delivering innovative products and exceptional service to our customers across various sectors. With a strong reputation built on technical excellence, reliability and customer-focused service, we have established ourselves as a trusted partner in the industry. Our team comprises highly skilled professionals dedicated to maintaining the highest standards of quality and safety. We value innovation, integrity and continuous improvement, and we invest in our people to foster a dynamic and supportive working environment. Our mission is to provide superior technical support and solutions that enable our customers to achieve their operational objectives efficiently and safely.