Operations Manager - #1168347

Primary Roles

• Accountable for the P&L of Assigned Cafeteria units

• Prepare annual business plan and budget, monthly forecast, and regularly update on the Cafeteria’s performance.

• Analyse results, recommend and implement measures required to meet revenue and cost targets as well as service, quality, productivity and safety KPI.

• Maintain a high level of service, food & beverage in a team-oriented setting.

• Promote and uphold “Brighter Cafeteria of Tomorrow” as the iconic showcase cafeteria within Singapore by win-win collaborations with stakeholders and highly leveraging on technologies to boost overall productivity, business performance and drive profitability.

Secondary Roles

• Participate in the IT development of the F&B team by identifying the right technologies and leverage best practices to improve productivity, efficiencies, guest satisfaction and staff retention.

• Participate in the Procurement Circle by identifying the right food and beverage that amplifies the “Brighter Cafeteria of Tomorrow” to improve guest experience.

• To participate, coordinate and execute in the project management of ad hoc projects, new concepts, new locations.

Job Requirements

• A Degree, Diploma, Higher Nitec or Nitec in any discipline

• Individuals with supervisory working experience in service-related industry

• Strong management skills with the ability to lead and motivate a team

• Good interpersonal and communication skills at all level

• Responsible, good organising & problem-solving skills, and resourceful to deliver results in food service environment