Senior Field Service Engineer (Genset Ind Exp) - #1168000
MMC Success
Opportunities for Oversea Deployment
Excellent Career Growth & Development
Attractive Compensation Package (AWS + VB + Various Allowances)
Responsibilities:
Ensure all field service activities are carried out in compliance with company policies, safety standards, and regulatory requirements.
Lead and support the commissioning of power generation systems and projects at customer sites.
Provide technical expertise during factory acceptance tests (FAT) and commissioning for specialized projects.
Diagnose equipment and engine failures, conduct root cause analysis, and recommend effective corrective actions.
Deliver timely after-sales technical support, troubleshooting, and on-site service to distributors, dealers, and customers across the region.
Perform preventive maintenance, inspections, repairs, and servicing to maximize equipment reliability and performance.
Prepare accurate service reports, maintenance records, and technical documentation for all field service activities.
Maintain in-depth technical knowledge of Rehlko's products, systems, and emerging technologies.
Provide technical guidance, mentoring, and hands-on training to junior Field Service Engineers and technical personnel.
Develop and conduct product, maintenance, and troubleshooting training programs for distributors and dealers to enhance service capabilities.
Assess and evaluate the technical competency of distributors and dealers, providing recommendations for continuous improvement.
Collaborate effectively with customers and cross-functional teams, including Engineering, Sales, and Customer Support, to resolve technical issues and improve customer satisfaction.
Drive continuous process improvement initiatives and contribute to the enhancement of service standards and operational efficiency.
Perform other service, commissioning, training, and technical support duties as assigned by Management.
Requirements:
Diploma in Mechanical Engineering or a related engineering discipline.
Minimum 10 years of relevant field service experience, preferably in power generation, diesel engines, generators, or industrial equipment.
Willing and able to travel extensively across the Asia Pacific and Southeast Asia regions.
Strong troubleshooting, analytical, and problem-solving skills with the ability to diagnose complex technical issues.
Excellent presentation, communication, and interpersonal skills, with the ability to conduct technical training effectively.
Customer-focused with a strong service mindset and a passion for delivering high-quality technical support.
Able to work independently while collaborating effectively within cross-functional and multicultural teams.
Proficient in preparing technical reports, documentation, and service records.
Knowledge of power generation systems, diesel engines, or related industrial equipment will be a strong advantage.
How to Apply:
Interested candidates, please submit your updated resume in MSWORD format by using Apply Now button.
*We regret only shortlisted candidates will be notified.*
Important Note: MMC Success Pte Ltd is committed to safeguarding your
personal data in accordance with the Personal Data Protection Act (PDPA).
Cheah ManCheng
Registration Number: R22107862
EA License No: 22C1107
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