People & Culture (HR) Associate - #1167925

HR Associate

The HR Associate supports daily HR operations for a multi-outlet QSR brand. This is a hands-on, execution-focused role ideal for someone starting their HR career and looking to learn frontline HR, recruitment, payroll support, and employee relations in a fast-paced environment.

Key Responsibilities

1. Recruitment & Hiring Support

o Support high-volume frontline hiring.

o Prepare offer letters and employment contracts.

o Track hiring status using simple trackers or ATS.

o Coordinate pre-employment checks and onboarding documentation.

2. Onboarding & Employee Administration

o Prepare onboarding packs and first-day checklists

o Collect and verify employee documents

o Maintain accurate employee records (digital and physical).

o Update HR systems with new hires, transfers, and exits.

3. Payroll, Attendance & Leave Support

o Assist in payroll preparation

· Attendance records

· Overtime

· Leave balances

o Flag discrepancies and follow up with outlets.

o Respond to basic payroll and leave queries.

o Ensure deadlines are met and records are complete.

4. Outlet & Frontline HR Support

o Act as first point of contact for basic HR questions from outlet teams

o Support outlet managers with:

· Attendance tracking

· Documentation

· Policy clarification

o Escalate disciplinary or sensitive issues to HR Lead promptly

5. Employee Relations & Compliance Support

o Assist with documentation for disciplinary cases.

o Track warning letters and case files.

o Ensure HR documents are audit-ready.

o Support work pass or statutory documentation where applicable.

6. HR Projects & Improvement

o Support HR initiatives such as:

· Employee engagement activities

· Training coordination

· Policy rollouts

o Help maintain HR trackers and dashboards.

o Identify admin or process gaps and suggest improvements.

Requirements

Education & Experience

1. Diploma or Bachelor’s degree in:

• Human Resources

• Business

• Psychology

• Or related fields

1. 0–2 years of HR or admin experience

2. Internship or part-time HR experience is a plus

Skills & Attributes

• Organized and detail-oriented

• Comfortable with repetitive admin work

• Willing to learn and take feedback

• Good communication skills

• Able to work in a fast-paced, frontline environment

Why Join Us

• Learn real-world HR in a high-growth fast food brand

• High exposure to operations and leadership

• Fast learning curve and clear development path