Business Development Executive - #1166776

About the role

Assist HOD to oversee company's Overseas Franchise Developments and Local Leasing activities

Key responsibilities

(Overseas Franchise)

• Ensure uniformity on all franchise developments

• Work closely with overseas Franchisee and JV partners to ensure smooth opening of stores and launch of activities

• Build good rapport and communicate effectively with Franchisees

• Collect Financial data from franchise outlets, monitor, and analyse the performance. Identify opportunities for sales growth through promotions and sharing of best practises

• Assist in maintaining and updating of Franchise documentations i.e. SOP, new dishes launch

• Conduct overseas / local audits and in accordance to the company guidelines and report findings for follow up actions

• Work with marketing department to supply franchisees with essential support. Policing marketing and social media contents to ensure compliances

• Perform administrative duties for the franchise management team, such as arranging travel, draft training itinerary, coordinate visits, preparing trip reports and organizing bi-annual business review meetings

• Using available franchise tools, conduct preliminary franchise assessment for new interested parties.

• Proactively engage in market research works for new market penetration if any.

(Local Leasing)

• Assist HOD in reviewing Tenancy agreements and conditions

• Report on traffic and tenant mix observation for potential sites enabling smooth decision-making process

• Conduct market pricing analysis to ensure we are competitive in prices across different food establishments (food courts, coffeeshops, restaurants).

• Support and liaise with various departments to ensure compliance with lease management practices and administration

(Secondary Tasks)

• Facilitate ordering of ops / store supplies for franchisees during pre and post store opening as and when required.

• Get involved and brainstorm ideas not limited to conducting surveys for new concept if any.

• Work closely with other departments such as Operations, Culinary and Project teams for new projects’ delivery and implementation

• Any other Ad-hoc activities

About you

• Min. Diploma in Business Management/ Hospitality

• Minimum 1 year of job experience. Operations/ Client facing experience preferred

• Able to travel overseas

• Team Player

• Attention to details and able to work independently

• Possess strong problem solving and interpersonal skills

• Proficiency in Microsoft Office Suite (Word, Excel and Powerpoint)

• Effective bilingual in English and Mandarin. Other languages like Malay or Korean is a plus.