Assistant Manager, Learning & Development - #1166371

PRIMARY DUTIES AND RESPONSIBILITIES

We are seeking a dynamic and organized Assistant L&D Manager to oversee the end-to-end operations of our talent development initiatives, internship programs, and learning management systems. In this role, you will play a pivotal part in nurturing our talent pipeline, administering compliance-driven training, and supporting strategic learning partnerships.

If you are a detail-oriented L&D professional with a passion for talent growth, system administration, and stakeholder collaboration, we want to hear from you!

Job Responsibilities

1. Talent Pipeline & Programme Operations

• End-to-End Program Coordination: Oversee the complete lifecycle of our in-house talent pipeline programs, including recruitment, onboarding, 9-month department rotations, quarterly performance reviews, capstone projects, and graduation.

• Stakeholder & Trainee Management: Liaise with Country GMs and HR teams on trainee quotas and selection; manage trainee program applications in coordination with regional HR teams.

• Logistics Coordination: Manage classroom training schedules, departmental rotation plans, accommodation logistics, and mentorship program pairings.

• Capstone & Graduation: Manage logistics for Capstone Projects and professional certification programs, including graduation ceremony arrangements.

• Offboarding & Placement: Coordinate post-program logistics, placement tracking, exit interviews, and updates to the talent database.

2. Internship & Orientation Programmes

• Internship Lifecycle: Support the full internship lifecycle from sourcing and selection to onboarding, rotation, and offboarding.

• Departmental Liaison: Partner with hiring managers and Heads of Departments (HODs) on intern placement, expectations, and performance evaluation.

• Outreach: Connect with Institutes of Higher Learning (IHLs) and lead outreach initiatives to attract top student talent.

• Onboarding & Induction: Design and deliver L&D onboarding orientation for new hires, and coordinate familiarization sessions for senior management.

3. LMS Administration & Learning Systems

• System Administration: Administer the Learning Management System (LMS) and training modules, overseeing course creation, user access, and enrollment tracking.

• E-Learning Rollouts: Support the deployment of mandatory e-learning courses and track completion rates across various regional markets.

• Reporting: Provide detailed completion rate updates to Divisional/Departmental Heads and Country HR teams.

• Digital Adoption: Guide internal stakeholders and users on system functionalities to drive engagement and adoption.

4. Facilitation, Vendor & Event Management

• Facilitator Management: Source, schedule, and brief internal and external facilitators for training modules, and gather post-session feedback.

• Learning Journeys: Plan and coordinate external study visits, learning journeys, and industry partnerships.

5. Learner Records, Reporting & Analytics

• Database Management: Maintain up-to-date, accurate learner records, training histories, and program documentation.

• Assessments & Evaluations: Administer assessments, surveys, and certification requirements.

• Reporting: Prepare monthly/quarterly dashboards analyzing program participation, completion rates, and learning outcomes.

6. Training Compliance, Audits & Bond Administration

• Audit Readiness: Ensure adherence to ISO-controlled L&D processes and support internal/external quality audits.

• Bond Administration: Coordinate training bonds, scholarship/sponsorship agreements, cost computations, and Letter of Undertaking (LOU) processes.

7. Curriculum Support & Strategic Initiatives

• Content Development: Assist in drafting and refreshing short-form training modules to address identified skills gaps.

• Strategic Partnerships: Assist the L&D Manager in preparing briefing materials and data for key industry partners and government agencies (e.g., ESG, NTUC, IHL, WSG, SSG).

• Grants & Policies: Support grant application data compilation and help draft internal L&D policies and Quality Procedures.

• Workforce Transformation: Compile data on succession planning and workforce transformation to support leadership reviews.

Job Requirements

• Degree/Diploma in Business Administration, Human Resources, Learning & Development, or a related discipline.

• Proven experience in managing talent development programmes, internship programmes, graduate trainee programmes, or leadership development initiatives.

• Strong project management and organizational skills, with the ability to manage multiple programmes, priorities, and stakeholders effectively.

• Proficient in Learning Management Systems (LMS), training administration, and Microsoft Office applications, particularly Excel and PowerPoint.

• Excellent communication and stakeholder management skills, with the ability to collaborate effectively with country HR teams, business leaders, government agencies, educational institutions, and external training providers.

• Self-motivated, detail-oriented, and passionate about talent development, employee growth, and workforce transformation.