IT Desktop Support Engineer (Level 1 | Multiple Headcounts) - #1165912

Benefits

• Monday to Friday, 9am to 6pm

• Salary: $2,400 to $2,800 (Based on experience)

• Allowance + Variable Bonus + Attractive Benefits

• East (Tanah Merah) or West (Kentridge/ Joo Koon)

Job Responsibilities

• Provide Level 1 IT desktop support for end users via onsite, phone, email, or remote assistance.

• Install, configure, and troubleshoot desktops, laptops, printers, and other IT peripherals.

• Set up user accounts, email, and access permissions.

• Diagnose and resolve hardware, software, network, and operating system issues.

• Escalate complex technical issues to Level 2 support when required.

• Perform PC deployment, software installation, upgrades, and asset management.

• Maintain IT documentation and update support tickets promptly.

• Ensure service requests are resolved within the agreed SLA.

Requirements

• Diploma in Information Technology, Computer Science, or a related field.

• Knowledge of Windows OS, Microsoft Office 365, Active Directory, and basic networking.

• Strong troubleshooting and problem-solving skills.

• Good communication and customer service skills.

Please submit your updated resume in MS word format by using the APPLY NOW BUTTON.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Neo Shou Qi (R26159453)