Senior/AV Technician, (Education Tech /AV Support), Education Admin Dept - #1164773

You will provide comprehensive audiovisual and e-learning (e.g. Blackboard - Anthology) technical support, both on-site and remotely, while developing and maintaining the hospital's e-learning capabilities and digital knowledge resources (e.g. ClinicalKey – Elsevier).

Responsibilities:

· Provide administration support to track and document projects done by the team

· Manage revenue and cost based on planned budget. Ensure resources are effectively utilized

· Ensure training operations & administration are planned and executed

· Create, update and maintain standard operating procedure to ensure clarity of task and business continuity

· Pass all audits and accreditation by compliance to policies, guidelines and SOP

· Engage key stakeholders to understand their strategies. Assists in operationalizing and execution of the strategies

· Ensure that the Educators deliver training programmes that meet the required standards

· Manage course effectiveness analysis to ensure that our participants are satisfied with the overall training they are receiving

· Plan and complete own development plan

Requirements:

· Diploma in any qualifications with 2 years relevant experience and demonstrated competencies (AV Technician)

· Audio-video and multimedia related qualifications

· Proficiency in Canva is a must

· Experience with eLearning content development is a plus

· Strong understanding of fundamental design principles (color theory, typography, and layout).

· Fundamental videography skills: Basic knowledge of how to operate a DSLR or mirrorless camera.

· Familiarity with video equipment: Ability to set up and manage basic lighting and audio equipment

· Basic video editing skills: Knowledge of how to perform basic edits like trimming, color correction, and adding captions

· Ability to manage and organize digital assets for both design and video projects

· Excellent communication and collaboration skills

· Strong attention to detail and ability to work on multiple projects simultaneously

· Experience in an educational or healthcare setting is a plus

· Good interpersonal relationship & communication skills

· Good organizational and coordination abilities, systematic

· Strong project management skills

· Problem-solving skills

· Not averse to working on weekends