Assistant Marketing Manager (Graphic Designer) - #1164704

Our mission is to build reliable, affordable brands loved by locals, while modernising and elevating the traditional coffeeshop experience.

We are seeking a commercially minded, digitally savvy and trend-driven Assistant Marketing Manager (Graphic Designer) to support the growth of food, retail and building local brands. This role works closely with the respective management team with strong cross-functional collaboration across operations and external partners.

Who We’re Looking For

The commercially minded and results-driven individual who is creative yet operationally disciplined.

This person is a strong stakeholder manager who can work across marketing and operations and most importantly has a Passion for food, retail and building local brands!

Key Responsibilities

Marketing & Brand Growth

Campaign Strategy & Execution

· Experience in graphic design.

· Platforms and loyalty initiatives.

· Drive initiatives to increase footfall, delivery sales and brand engagement.

· Track, analyse and report on campaign performance with actionable insights for optimisation.

Digital & Social Media

· Manage and grow official social media platforms and digital channels.

· Develop engaging, trend-driven content that resonates with local audiences.

· Stay ahead of social trends, viral movements and emerging digital formats to keep brands culturally relevant.

· Work closely with agencies, content creators, media and KOLs to amplify brand reach.

· Support paid media planning and performance marketing efforts.

AI & Innovation

· Leverage AI tools to enhance marketing efficiency, content creation, campaign ideation and data analysis.

· Experiment with new digital technologies and platforms to improve productivity and creative output.

· Continuously explore innovative ways to modernise traditional F&B marketing approaches.

Brand &Communications

· Ensure consistency in brand positioning and visual identity across all touchpoints.

· Design & develop marketing collaterals (print and digital) and oversee production timelines.

· Work closely with operations teams to ensure effective campaign rollouts at outlets.

· Manage customer feedback channels and support reputation management.

Market Intelligence & Partnerships

· Conduct competitor and industry research to identify growth opportunities.

· Maintain strong relationships with delivery aggregators and strategic partners for joint campaigns.

· Coordinate with POS vendors and internal teams on pricing updates and promotional mechanics.

Requirements

· Positive working attitude with a good personality.

· Min. 3 years of relevant experience in marketing.

· Candidate must possess at least a Diploma or Degree in Graphic Design/Marketing/Business or similar subject

· Highly organised, responsive and able to manage multiple projects in a fast-paced environment.

· Results-oriented, independent, strong work ethic, and a strong team player.

· Strong communication skills in English and Chinese (to liaise with stakeholders and tenants).

· Social Media Analytics and advertising experience with a good knowledge of the F&B industry will be an advantage.

· Strong interest in social media trends, pop culture and viral content, SEO, SEM, WordPress, HTML (not a must)

· Comfortable using AI tools for content creation, research and workflow efficiency.

· Proficient in Canva, Photoshop, Illustrator or other design software.

· Responsive in dealing with multiple stakeholders in a deadline driven environment.

· Proficiency in MS Word, PowerPoint and Excel.

· Experience in online marketplaces and e-commerce would be a plus.

Please kindly include the following information in your resume: