Service Technician – Scientific Equipment - #1164465

About the role

HCS Scientific & Chemical Pte Ltd is seeking a dedicated Service Technician – Scientific Equipment to join our maintenance and engineering team on a full-time basis. Based in the Penjuru Place West Region, this role is essential to ensuring that our scientific equipment operates at peak performance for our clients. As a Service Technician, you will be at the forefront of maintaining, troubleshooting, and repairing sophisticated scientific instruments, directly contributing to the reliability and success of our customers' operations. This position offers the opportunity to develop expertise in complex equipment whilst providing exceptional technical support in a dynamic and growing company.

Key responsibilities

1. Perform preventative and corrective maintenance on scientific and laboratory equipment to ensure optimal performance and longevity

2. Diagnose equipment faults and malfunctions using diagnostic tools and technical knowledge, identifying root causes and implementing effective solutions

3. Conduct routine inspections and calibrations of scientific instruments in accordance with manufacturer specifications and industry standards

4. Install and configure new scientific equipment at customer facilities, ensuring proper setup and functionality

5. Respond promptly to service calls and technical support requests, providing efficient on-site and remote troubleshooting assistance

6. Maintain detailed service records and documentation of all maintenance activities, repairs, and equipment performance

7. Liaise effectively with customers to understand their technical requirements, provide guidance on equipment usage, and ensure customer satisfaction

8. Order and manage spare parts and components, maintaining inventory levels and ensuring availability for repairs

9. Stay current with technical updates, software upgrades, and new equipment technologies relevant to the scientific equipment industry

10. Comply with health and safety regulations and company policies whilst working in laboratory and industrial environments

What we're looking for

1. Diploma or degree in engineering, electronics, mechanical engineering, or related technical discipline, or equivalent professional qualification

2. Proven experience as a Service Technician or in a similar maintenance role, preferably within the scientific equipment, laboratory instrumentation, or industrial equipment sector

3. Strong troubleshooting and diagnostic skills with the ability to identify and resolve technical issues efficiently

4. Proficiency in reading technical drawings, schematics, and equipment manuals

5. Competence in using diagnostic equipment and tools, including multimeters and service tools

6. Knowledge of mechanical and electrical systems, with an understanding of cooling, heating, pressure, vacuum and stirring equipment

7. Excellent communication and interpersonal skills to interact professionally with customers and internal team members

8. Valid driving licence and willingness to travel to customer sites within the region

1. Attention to detail and commitment to maintaining accurate service records and documentation

2. Problem-solving mindset with the ability to work independently and as part of a team

What we offer

At HCS Scientific & Chemical Pte Ltd, we value our employees and are committed to creating a supportive and rewarding work environment. We offer:

1. Competitive salary package commensurate with experience and qualifications

2. Comprehensive benefits including health insurance coverage and medical benefits

3. Opportunities for professional development and technical training to enhance your skills and expertise

4. Clear career progression pathways within our growing organisation

5. A collaborative and inclusive workplace culture that values innovation and teamwork

About us

HCS Scientific & Chemical Pte Ltd is a leading provider of scientific equipment, chemicals, and technical solutions to laboratories, research institutions, and industrial facilities. With a strong commitment to quality, reliability, and customer service, we have built a reputation for delivering innovative products and comprehensive technical support to our diverse client base. Our team comprises experienced professionals dedicated to excellence and continuous improvement. We foster a culture of innovation, professionalism, and customer-centricity, where every team member plays a vital role in our success. We pride ourselves on our technical expertise, responsiveness, and unwavering commitment to meeting the needs of our customers and supporting the growth and development of our employees.

Apply now

To apply for this position, please submit your CV, a cover letter detailing your relevant experience, and any professional certifications or qualifications to our recruitment team. We look forward to hearing from you and welcome applications from candidates who are passionate about providing exceptional technical service and support.