Service Engineer – Field Support & Automation - #1163834

Responsibilities:

• Manage and resolve technical issues related to equipment, processes, and software.

• Perform equipment installation and setup — from layout planning to commissioning.

• Provide troubleshooting and technical support to customers on-site and remotely.

• Conduct preventive maintenance, parts overhaul, equipment modifications, and repair work.

• Provide technical advice/solution and support to achieve better quality, productivity and cost objectives

• Collaborate with customers to understand and fulfill design concepts and requirements.

• Track engineering changes and ensure all documentation, including machine operation manuals, is updated accordingly.

• Prepare and submit detailed technical issue reports.

• Participate in a 24/7 on-call duty roster for urgent support.

Requirements:

• Minimum ITE, Diploma in Mechatronics, Mechanical, or Electrical Engineering.

• Background in engineering or semiconductor industry preferred.

• Good communications & organization skill

• PC relevant knowledge

• Self-motivated, responsible and team player

• Prior experience in service roles or customer-facing positions is a plus.

• Own transport will be an advantage