L2 Infrastructure Engineer (Red Hat Linux) - #1163805

• Deliver Service Operations support for internal and external customers, ensuring compliance with SLAs.

• Maintain and optimize system and product performance, acting as SPOC for escalations.

• Provide incident, problem, and change management support; escalate to resolver teams when needed.

• Conduct preventive maintenance, monitor systems, and perform installations, upgrades, and repairs.

• Coordinate with vendors for hardware issues, replacements, and service delivery performance.

• Support service cutovers, document lessons learned, and share best practices to improve service quality.

• Participate in on-call support and assist in operational reporting and task coordination.

Qualifications:

• Diploma/Bachelor’s in Computer Science, Electronic Engineering, or equivalent.

• Certifications: Unix/Linux, VMware, ITIL Foundation v3.

• 3+ years’ experience with RHEL/Windows servers, VMware, IBM MQ, Apache/Tomcat, monitoring tools, firewalls, load balancers, storage, backup, and security technologies.

Key Skills & Experience:

• Hands-on application, system, and infrastructure support including health checks, fault analysis, and preventive maintenance.

• Strong troubleshooting with scripting (Bash, Perl, Python) and Java debugging for automation and issue resolution.

• Managed network, storage, and security devices; performed upgrades and backup/recovery operations.

• Administered monitoring tools, performed root cause analysis, and ensured compliance with IT security standards.

• Collaborated with vendors and supported data center failover and disaster recovery exercises.

• Demonstrated ownership and organizational skills to drive issues through to resolution.

To apply, please visit www.gmprecruit.com and search for Job Reference: L3XW6W3W

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973