Customer Service Executive - #1163744

This is a full-time Customer Service Executive position at JNR Entertainment Pte Ltd. As a Customer Service Executive, you will be responsible for providing exceptional customer support and managing all customer enquiries and requests efficiently. Finding independent individual that can start work immediately.

Your role:

1. Responding to incoming calls or emails for sales & support inquiries pertaining to the company’s product lines in a timely and professional manner

2. Prepare quotations, sales orders, and invoices

3. Track customer's booking and schedule delivery when required

4. Providing administrative support to the sales and operations teams as needed

5. Collaborating with cross-functional teams to ensure a seamless customer experience

What we're looking for

1. At least 2 years of experience in a customer service or client-facing role

2. Excellent communication and interpersonal skills, with the ability to provide a high level of customer service

3. Proficient in using computer systems and Microsoft software (EXCEL, WORD, TEAMS)

4. A team player with a positive, proactive, and adaptable attitude