Senior Executive / Assistant Manager (Clinic Operations) - #1162226

Benefit Summary:

• Location: Kent Ridge

• Working Hours: Mon-Fri, office hours

• Stable career, career progression opportunities

Responsibilities:

• Support the implementation, adoption, and compliance of operational systems across Service Operations Centres (SOCs).

• Conduct workflow observations, system utilisation audits, and identify opportunities for process improvement.

• Analyse operational data and performance metrics to identify trends and recommend practical solutions.

• Assist with system enhancements, pilot projects, and rollout initiatives.

• Develop dashboards, reports, SOPs, job aids, and user guides to support operational excellence and standardisation.

• Gather user feedback, track issues, and collaborate with IT teams, vendors, and internal stakeholders to resolve operational matters.

• Provide ongoing support for continuous improvement initiatives and other operational projects as assigned.

Requirement:

• Possesses a Degree education qualification.

• Minimum 1-2 years of experience in healthcare/hospitality/government industry with clinical operations experience.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

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**We regret to inform that only shortlisted candidates would be notified.

Juwita Binte Mohammad Razali (Juwita)
Registration Number: R21101920
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)