Technical Support Engineer - #1162192
Ideals Recruitment
Salary Package: $3000 - $4000
Working Day: Mon-Fri (Office hours)
Work Location: Walking distance from Ubi MRT
Benefits: AWS + Variable Bonus
Good working environment and career progression
Responsibility:
Provide technical support to customers via on-site visits, phone, WhatsApp, and email.
Perform installation, commissioning, troubleshooting, repair, and preventive maintenance of equipment and systems.
Investigate and resolve technical issues, escalating and coordinating with vendors when necessary.
Conduct product training, system demonstrations, and user guidance for clients.
Support internal product testing, repair activities, and technical training initiatives.
Prepare service reports and maintain accurate documentation of support activities.
Ensure timely response and resolution of customer technical inquiries and service requests.
Requirement:
Diploma or higher in Electrical/Electronic Engineering, Information Technology, or related disciplines.
Minimum 4 years of relevant technical support or engineering experience.
Strong presentation, interpersonal, and written communication skills.
Customer-oriented with a positive attitude and strong problem-solving abilities.
Seize This Opportunity !
Click Apply Now to upload your updated Resume/CV, and take the first step toward an exciting new career!
Only shortlisted candidates will be contacted.
Ieran Bey
Registration No: R26159634
EA Licence no: 14C7121
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