Operations Officer (Cross-Border Trucking) 5 DAYS - #1160898

• Takes bookings from customers for export & import cross-border trucking shipments.

• Handles customer services, complaints and process paper documentation.

• Applies for local & overseas customs permits for cross-border trucking.

• Coordinates customers’ inquiries and requests.

• Attends to problems and customers’ complaints.

• Attends to delivery of goods as and when they arrive.

• Ensures that the cargoes are delivered according to customers’ requirements.

• Updates receiving and delivery status of cargoes promptly in UFS.

• Prepares road delivery reports for customers.

• Liaise and coordinates with KWE overseas offices on cross-border delivery schedules.

• Prepares invoices to customers.

Job Requirements:

• Min 2 years of experience in cross-border operations, trucking and customs documentation is a plus.

• Computer literate (knowledge in Microsoft Office).

• Must be able to work independently and a good team player.