Assistant Campus Manager - Facilities Operations - #1160200

Position Objective

• The Assistant Campus Manager plays a key operational and facilities support role.

• The position is responsible for ensuring all aspects of facilities, operations, safety, and vendor management are delivered efficiently, safely, and cost-effectively.

• Working closely with the Campus Manager, the role partners with academic leadership teams to ensure that the campus environment supports high-quality teaching and learning, meets all regulatory requirements, and reflects each school’s unique identity.

Responsibilities

Leadership, Collaboration & Stakeholder Management

• Support the Campus Manager in partnering with school principals and academic leaders to ensure the campus meets operational, capacity, and functional needs.

• Assist with the fair and effective coordination of shared spaces, ensuring all schools are supported equitably.

• Build strong relationships with internal stakeholders, vendors, regulatory partners, and third-party service providers.

• Provide day-to-day guidance to maintenance, facilities, and soft services teams, supporting employee engagement, deployment, and performance.

• Collaborate with the Facilities Directors/Campus Managers across Singapore to align processes, identify efficiencies, and support group-wide operational standards.

Facilities & Maintenance Management

• Support the planning, execution, and reporting of all preventive, corrective, and reactive maintenance activities.

• Oversee the daily management of all outsourced engineering, mechanical, electrical, air-conditioning, along with soft services such as security, cleaning, landscaping, and all general maintenance vendors deployed on site.

• Assist in monitoring and reporting on SLA and KPI performance for all facilities teams and services.

• Conduct routine inspections of building systems, learning spaces, playgrounds, and soft services operations, ensuring compliance, upkeep, and readiness.

• Support the management, including procurement, inventory control, financial tracking, and the annual budgeting process.

• Assist in the development and implementation of long-term campus maintenance and optimisation plans (5- and 10-year outlooks).

• Contribute to the planning and delivery of renovation works, enhancement projects, and campus improvements.

• Laise with local government agencies where necessary (NEA, BCA, URA, SCDF, LTA ect)

Health, Safety, Fire & Risk Management:

• Support the implementation and adherence to Health & Safety, Fire Safety, Evacuation, and Risk Management policies and procedures.

• Coordinate with the external Fire Safety Manager and assist in SCDF inspections, rectifications, and renewal of the Annual Fire Certificate.

• Partner with academic teams to ensure classroom setups, learning environments, and early-years spaces are safe, compliant, and developmentally appropriate.

• Maintain and deliver training for the CERT team, ensuring drills, exercises, and emergency procedures are executed as scheduled.

• Support safe work practices by enforcing Risk Assessments and ensuring contractor compliance with all relevant standards and guidelines.

• Maintain and keep updated documentation records for all health and safety matters and prepare documentation for all audits.

Operations Management

• Oversee daily operational support services including cleaning, security, logistics, event support, transportation coordination, and general campus upkeep. Provide operational support for school events, activities, and special programmes.

• Support tender reviews, RFP processes, and contract administration in partnership with the Campus Manager.

• Assist in the ongoing review and improvement of Standard Operating Procedures, service standards, and operational workflows to ensure efficiency and service excellence.

• Drive the adoption of technology, innovation, and productivity improvements to enhance campus operations.

• Maintain strong relationships with all internal and external stakeholders to ensure smooth, reliable, and responsive service delivery.

• Perform any other duties as necessary to support the smooth and efficient operations

Position Requirements

• Excellent communication skills - written and spoken English

• Good interpersonal skills, with the ability to interact professionally with stakeholders of various nationalities.

• Self-motivated, proactive, and creative problem-solving skills to ensure an outstanding customer service delivery is maintained

• Ability to work independently in a fast-paced and challenging environment, manage teams of third-party vendors to ensure an outstanding service is delivered and maintained

• Proficient in IT skills with good MS Office knowledge

Qualifications:

• Degree or Diploma in Engineering (Mechanical/ Electrical/ Facilities Management) or equivalent qualification

• Minimum 5 years of experience in a similar role

• Possession of a valid Fire Safety Manager (FSM) certification to perform FSM duties or the willingness to undertake certification will be advantageous

• Knowledge of Singapore laws and regulations relating to Building Management and Regulations including but not limited to Fire Safety

• Possession of a valid Environmental control coordinator would be advantageous

Working Hours:

• 8:00 am – 5:00 pm, Monday to Friday