[MODE AESTHETICS] Aesthetics Beauty Outlet Manager (Jurong East) - #1133855

Responsibilities

• Manage day-to-day sales and operations of aesthetics medical spa business

• Achieve personal and outlet sales targets consistently

• Identify, recommend and promote appropriate face, hair removal and body aesthetic treatments

• Work closely with the Marketing Department on the execution of sales and promotional activities, handle social media/phone enquries

• Build customers relationships into long-term clients

• Handle customers’ feedback and provide service recovery where necessary.

• Evaluate staff performance, provide feedback and coaching.

• Analyse, maintain and develop standard operating procedures

• Handle ad-hoc duties and projects assigned by management

• Build and motivate the operations team to boost sales performance

JOB REQUIREMENTS:

• Required language(s): English, Mandarin (in order to handle Mandarin speaking customers.)

• Required Skill(s): team management, sales and operations, consultation, customer service

• At least 3 years of relevant sales experience in the aesthetics industry and experience in outlet management preferably in a medi-spa environment

• Prior experience in aesthetics treatments such as lasers, hifu, radiofrequency, fat freezing, emsculpt, hair removal etc

• Well-groomed with a pleasant personality

• Results driven and service oriented with proven sales track record.

• Strong aptitude in sales promotional techniques

• Willing to work 5.5 days (6 off days per month)

• Work location at Jurong East, JEM Mall