E-Commerce Fulfillment Administrator - #1133817

About STYL Solutions

Ride on the wave of Industry 4.0! Join STYL Solutions in the forefront of using Fintech and IoT technologies for smart city/nation transformation. Headquartered in Singapore with R&D center in Vietnam, STYL Solutions designs, develops, and supplies hardware, software and integrated solutions for applications in payment, loyalty management, location tracking, self-service operation, telemetry. 

Our market segment coverage extends from financial services, retail, mass transit, education to social services markets in Singapore and South Asia Pacific.

Our vision is to use Fintech and IoT to create smart and efficient cities that enhance Quality of Life through convenience and healthier living.

Job Description 

We are looking for a meticulous and detail-oriented E-Commerce Administrator to join us in ensuring smooth day-to-day eCommerce fulfillment and operational support. The role primarily manages order processing, inventory control, and customer communications for online sales channels.

Responsibilities

• Oversee end-to-end eCommerce order lifecycle: from order capture to delivery and post-sale service.

• Coordinate with logistics partners and internal warehouse teams for timely order dispatch.

• Track and maintain optimal inventory levels; prepare regular stock movement and replenishment reports.

• Respond promptly to customer inquiries across multiple channels (email, chat, e-store, social).

• Handle returns, exchanges, and warranty claims according to internal policies.
  

Job Requirements

• Must be able to work Monday - Friday and minimal from 9:00AM - 2:00PM daily.

• No work experience required, training will be provided but prior experience in eCommerce operations and logistics will be an added advantage

• Studies in Business Administration, Supply Chain, or a related field will be an added advantage.

• Computer literate and proficient in Microsoft Excel

• Prior experience with ERP/Inventory Management Systems, and eCommerce platforms (e.g., Shopify, WooCommerce) will be added advantage

• Good communication and coordination skills.

• Strong attention to detail and follow-through to ensure timely order dispatch

• Ability to multitask and prioritize in a fast-paced environment.