Assistant Department Manager (GSS)(DSC/CY/RCD) - #1133726

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Business – Unmanned & Integrated Systems 

Our Unmanned & Integrated Systems business offers holistic solutions in system engineering and integration. We pioneer maritime robotics and autonomy solutions, provide system integration for complex naval and island air defence System-of-Systems (SoS), and take care of the operation and maintenance of Command, Control, Communications, Computers Intelligence (C4I) systems. We cater to the needs of Defence, Public Safety & Security, and Commercial clients worldwide, providing seamless and innovative services that redefine possibilities.

Together, We Can Make A Significant Impact

As a Assistant Department Manager (GSS), you shall lead the department daily operations, oversees staff, manages budgets and ensure financial growth by securing new business prospects. You will be involved in strategic planning, process improvement, staff development, and ensuring all contractual requirements are met with compliance to company policies and local regulations. You shall also act as a point of escalation for complex operational issues, driving continuous improvement in service delivery and customer satisfaction

Be Part of Our Success

• Fosters an innovative working culture and drives continuous improvement initiatives.

• Plan and facilitate staff professional growth.

• Manage daily operations, service delivery to customers, and ensure compliance to contractual requirements and local regulations.

• Work with cross-functional teams to develop new capabilities and secure new businesses

• Ensures revenue growth of department aligns to organization goal.

• Handles escalated issues, resolves conflicts within the department, and addresses operational issues or queries from customers.

Qualities We Value

• Knowledge in Mechanical / Electrical & Electronics Engineering or equivalent

• Possess experience as Service Delivery Manager for Radar Systems maintenance or M&E services or experience as M&E Manager or head of department in an engineering firm can be considered

• Good understanding of the operations and maintenance requirements for Army or Ground Sensor Systems

• Certified Systems Engineering Professional is an advantage

• Strong understanding of local codes, regulations, and standards related to M&E services

• Excellent presentation skills, interpersonal skills and customer engagement skills.

• Ability to prioritize tasks, manage deadlines, and work effectively under pressure.

• Strong analytical and problem-solving skills to address technical issues and challenges

• Good team player and yet able to work independently.

• Singaporean only

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.

• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.

• Meaningful work and projects that make a difference in people’s lives.

• A fun, passionate and collaborative workplace.

• Competitive remuneration and comprehensive benefits.

Location: Ang Mo Kio / Sembawang (Site)