Area Manager (Dough Culture) - #1133146

About Us: Dough Culture is a leading brand known for our traditional snacks and exceptional customer service. We are expanding and looking for a dedicated Area Manager to oversee multiple outlets and ensure operational excellence.

Job Description: As an Area Manager, you will be responsible for managing multiple outlets, ensuring they meet company standards in operations, customer service, and profitability. You’ll lead and develop store teams, drive sales, and implement strategies to enhance performance.

Key Responsibilities:

• Oversee daily operations across multiple outlets.

• Ensure consistency in service quality and operational standards.

• Monitor sales performance and implement strategies to achieve targets.

• Lead, train, and motivate store managers and their teams.

• Conduct regular store visits to ensure compliance with company policies.

• Manage budgets, inventory, and resources efficiently.

• Handle customer feedback and resolve issues promptly.

• Drive initiatives to improve customer satisfaction and store performance.

Requirements:

• Proven experience in multi-store management, preferably in F&B or retail.

• Strong leadership and team management skills.

• Excellent communication and problem-solving abilities.

• Ability to analyze data and drive performance improvements.

• Flexibility to travel between outlets and work on weekends/public holidays.

• Strong business acumen and a results-driven mindset.