Marketing Executive - #1132776

About the Company

Our client is a leading security services provider dedicated to delivering innovative and reliable security solutions to businesses and individuals. 

Job Summary:

We are seeking a Marketing Executive to support both Marketing (70%) and Customer Relations / Retention (30%) functions. This role works closely with Sales, Customer Service, Retention teams, and external vendors to strengthen brand presence and enhance customer experience.

Responsibilities:

• Develop and execute marketing strategies and campaigns to promote the company’s products and services.

• Create and manage marketing materials including brochures, flyers, website content, user guides, and presentation slides.

• Manage and maintain the company’s online presence (website, social media, email marketing), including coordination with external vendors and annual renewals.

• Monitor and analyse marketing performance (e.g. website traffic, Google Ads, SEO) and recommend improvements where necessary.

• Work closely with Sales, Customer Service, Retention teams, and vendors to support branding, customer engagement, and corporate gift initiatives.

• Handle customer retention-related emails and enquiries, including renewals, terminations, invoice queries, servicing requests, and new leads, by coordinating with relevant departments.

• Manage customer complaints by conducting fact-finding with internal teams and preparing incident reports for Management.

• Support the Manager in improving team productivity, efficiency, and customer experience, and perform other ad-hoc duties as assigned.

Requirements:

• Diploma in Marketing, Customer Service, Event Organisation, or related disciplines.

• Minimum 2 years of relevant experience in marketing and/or customer service roles.

• Proficient in Microsoft Office and marketing-related tools/software.

How to Apply
If you are interested, please submit your updated resume by clicking the Apply Now button.

We regret to inform that only shortlisted candidates will be notified.

Lee Yu Qian (Lenore)

Registration Number: R24124538

EA License Number:18C9027