Operations Administrator (12-month Contract) - #1132112

We are seeking a highly organized and detail-oriented Operations Administrator to join our team for a 12-month contract. This role will support day-to-day operational activities, ensuring smooth business processes, maintaining records, and assisting various departments to achieve operational excellence. The successful candidate will thrive in a dynamic environment and have the ability to manage multiple tasks efficiently.

Roles & Responsibilities:

• Provide administrative support for Motor and General insurance quotations, policy management, and issuance.

• Coordinate with stakeholders on policy-related matters and inquiries.

• Ensure compliance with service standards.

• Assist with ad-hoc duties, including marketing and system implementation projects.

• Work independently and proactively with all stakeholders.

• Track and monitor campaign-related budgets and expenditures.

• Support the onboarding and administrative setup of intermediaries.

• Monitor and track CPD hours to ensure compliance with requirements.

• Assist in maintaining and updating business-related content to ensure accuracy and relevance.

• Support timely and clear communication to intermediaries on updates to processes, policies, or systems through appropriate official channels.

Qualifications & Requirements:

• Having General Insurance certificate and knowledge is a plus.