Service Engineer - #1131387

Our client is seeking a Service Engineer to join their team!

Join a team that is shaping the future of security systems and service excellence. This role offers a unique opportunity to work with cutting-edge technology, collaborate with a dynamic team, and contribute to the success of our clients.

About Our Client

A global leader in systems integration, committed to delivering exceptional service and innovative solutions. Our collaborative approach with partners and manufacturers allows us to offer a diverse range of services to enterprise customers. Our unique culture, driven by our core Values and Beliefs, sets us apart and drives our mission to be the premier service provider in the industry.

What you'll be doing?

• Collaborate: Work closely with the Customer Service Representative to resolve client security system issues promptly.

• Support: Provide comprehensive support and maintenance services, including preventative maintenance, troubleshooting, system upgrades, and training.

• Document: Create detailed system diagrams using AutoCAD software to ensure accurate system representation.

• Partner: Build and maintain strong relationships with clients to enhance customer satisfaction and ensure contract renewals.

• Maintain: Adhere to company standards and policies to deliver excellent service and address daily troubleshooting needs.

• Follow up: Thoroughly follow up on open technical issues until they are fully resolved.

• Own: Take ownership of service-related issues post-project handover to ensure ongoing excellence.
  

Who are they looking for?

• Qualifications: Minimum Diploma in Electronic, Computer, Automatization, or Mechanical Engineering.

• Experience: At least 3 years of experience in the security systems field, with knowledge of Access Control, CCTV, and Alarm Systems being a plus.

• Skills: Basic IT knowledge in hardware, network, and databases. Ability to work under pressure, strong analytical and problem-solving skills, and excellent self-learning abilities.

• Attributes: Customer-oriented, excellent communication and interpersonal skills.
  

Why should you consider this opportunity?

Our client offers an attractive remuneration package and other benefits, such as:

• Competitive salary

• Comprehensive health benefits

• Career development opportunities

• Professional growth and training

How to apply

Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us!

We welcome applications from all qualified candidates. Don't let your experience or qualifications hold you back – apply today!

All information received will be kept strictly confidential and will be used only for employment-related purposes.

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