Sales Support Executive - #1130809
PARKROYAL Collection Hotels & Resorts
Description:
Reporting to the Director of Sales, you will provide comprehensive administrative support, plan and coordinate special projects for the Sales Department.
Duties and Responsibilities:
· Assist with presentation decks, production reports or any relevant reports for Director(s).
· Vetting of contracts and verification of sales and agencies’ commissions.
· Managing executive's calendars, scheduling appointments, coordinating meetings.
· Minutes taking during meetings and follow up on action items.
· Submitting conference/business trips application for approval, manage travel plans i.e. flight/hotel/transfers/visa arrangements and conference registration.
· Prepare conference/travel files and itinerary.
· Complete submission claims for overseas travel and any corporate expenses.
· Answers phone calls, takes accurate messages and transfers telephone calls to the appropriate person in an efficient manner.
· Update new agent information into Opera.
· Assist the Corporate /MICE team on proposals, contracts and its related duties.
· To ensure all correspondences are effectively copied to relevant departments such as Group Resumes to be sent prior to group arrival, and trace dates are effectively followed up.
· Create duty roster for administrative staff and sales managers.
· Sourcing of corporate gifts and monitoring of in/out of stocks.
· Ordering of office supplies.
· Raise invoices in SAP.
· Raise complimentary forms for rooms / F&B.
· Support on on-boarding and off-boarding of employees.
· Co-ordinate on the bookings of the Sales meeting room.
· Performs other related duties as assigned.
Requirements:
Diploma in any discipline.
Minimum 1 year of experience in a similar role, preferably in hospitality, services, or travel-related industries.
Excellent communication and interpersonal skills to effectively liaise with internal teams, clients, and partners.
Strong organizational skills with the ability to prioritize tasks, manage multiple responsibilities, and meet deadlines in a fast-paced environment.
Proactive, accountable, and results-oriented, with a focus on supporting the sales team to achieve business targets.
Proficient in Microsoft Office applications (Word, Excel, PowerPoint)
What We Offer?
A vibrant and inclusive work environment within Singapore’s first “Garden-in-a-Hotel.”
Opportunities for career growth and development within Pan Pacific Hotels Group.
Employee wellness and sustainability-focused initiatives.
Associate discount when dining at any F&B outlets within the Pan Pacific Hotels Group.
Associate Hotel room rate within the Pan Pacific Hotels Group
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