CUSTOMER SERVICE OFFICER （AIR FREIGHT FORWARDING) - #1130698

We are a growing freight forwarder specializing in air freight solutions. To support our expansion, we are seeking a Customer Service Officer to join our team and deliver exceptional service to our clients.

What You’ll Do:

· Quote and propose air freight solutions to customers

· Coordinate with airlines on rates and bookings

· Liaise with customers on export shipment instructions and booking updates

· Liaise with vendors eg, DG specialist, fumigation, marine insurance, etc

· Prepare job sheets for Operations to follow up

· Check shipments status / uplift

· Job costing

· Resolve problems when they crop up

· Singaporeans and Singapore Permanent Residents are welcome to apply

What We’re Looking For:

- Preferably at least 1 year relevant experience in freight forwarding/logistics.

- Fresh diploma/degree graduates are welcomed, we provide training.

- Self-motivated and possess a positive customer-oriented mind set

- Strong verbal and communication skills

- Good team player

Why Join Us?

1. Be part of a close-knit team in a fast-growing freight forwarder

2. Career growth in a dynamic and supportive environment

3. Attractive remuneration