Customer Support Executive - #1129660

Key Responsibilities

• Coordinate and liaise with service team to process customer’s order accurately and timely based on work order.

• Maintains effectively day to day contact with customers and vendors in order to update business activities. Ensure accuracy and timeliness when keying sales order entries

• Provide administrative sales support to sales team.

• Data entry and filing.

• Handling of purchase orders (PO), issuing delivery orders (DO), invoice and etc.

• Maintaining daily and monthly report.

• Other ad hoc duties as and when assigned.

• Providing sales coordination work and support to sales team

• Handle tele-sales and email enquiry

• Other general admin duties as assigned

Job Requirement :

• Diploma/Degree in Business Admin or related field

• 2-3 years of experience in Lab sales, sales support or customer service in science industry

• Good written and spoken English

• Excellent communication skills required

• Strong interpersonal skills with the ability to communicate effectively

• Efficient time management skills with the ability to stay focused on primary business objective in a fast-paced environment

• To be able to work well with teams and have a proactive attitude. and have a proactive attitude.