Retail Assistant - #1129439

• Assist Retail Supervisor to achieve sales targets for our retail pharmacy

• Provide good customer service and respond to customers’ queries and feedback in a timely manner

• Promote product offerings and make recommendations that suit customers’ needs

• Arrange delivery of products for subsidised patients and process subsidies

• Responsible for the opening and closing of pharmacy

• Maintain store cleanliness and ensure all in-store merchandise is well displayed and their price tags are up-to-date

• Operate POS systems for payments, discount, refunds and exchanges

• Ensure accuracy in handling float, cash and transactions

• Report any discrepancies in revenue to Pharmacy Manager

• Maintain adequate inventory levels and ensure that inventory is rotated in FEFO order

• Monitor expiry date of inventory

• Generate PO and perform stock receipt in an accurate and efficient way

• Ensure proper documentation is provided as per SOP, including price change updates and credit notes

• Handle the sales of rehabilitation equipment working closely with other staff, suppliers and clients

• Collect payment and order subsidized rehab items / check stock with supplier / arrange delivery

• Handle email exchanges between suppliers, clients, and staff, and provide information/ quotations

• Ensure proper documentation is provided as per SOP

• Generate PO, perform stock receipt accurately and on a timely basis, manage inventory, update catalogue

• Provide cover for Retail Supervisor when necessary

• Participate in quality improvement projects that drive towards work efficiency and zero-wastage

• Participate in hospital related activities e.g. community-based projects

• Perform other job related duties as assigned

Requirements:

• Min GCE O level

• WSQ Diploma in Retail (Retail Operations) is preferred

• Min 1 year of relevant experience in retail setting

• Proficient in MS Word, Excel and Email

• Experience in business development or sales will be highly advantageous

• A team player with good interpersonal and communication skills

• Adaptable, proactive, meticulous and able to handle stress and multiple deadlines