Site Reliablity Engineer - #1128100

We are seeking a skilled SRE Engineer to manage, optimize, and support enterprise infrastructure. T

Key Responsibilities

• Maintain and optimize open-source application monitoring infrastructure; evaluate and migrate to new solutions as needed.

• Support application teams in migrating to the latest OpenShift versions, deploying stateful/stateless applications, and troubleshooting Kubernetes/OpenShift issues.

• Work with developers to implement instrumentation libraries and frameworks for application monitoring.

• Maintain metrics data stores using TSDBs like Prometheus, including administration, tuning, and resource optimization.

• Manage distributed tracing platforms such as OpenTelemetry, Jaeger, Zipkin, including tuning, sampling strategies, and troubleshooting microservices traces.

• Provide production support for enterprise logging platforms (ELK Stack, Grafana Loki) and manage Elasticsearch index lifecycle.

• Implement alerting infrastructure, integrating with tools like PagerDuty and MS Teams; define alerting rules in collaboration with application support teams.

• Deploy and administer visualization tools (Grafana, Kibana); create reusable dashboards and implement RBAC for enterprise users.

• Promote observability culture across the development community; assist in defining SLIs, SLOs, golden signals, error budgets, MTTD, and MTTR.

• Troubleshoot infrastructure issues in Linux VMs and Kubernetes PODs; configure secure reverse proxies, TLS, MFA, LDAPS, OAuth as required.

• Configure and maintain CI/CD pipelines for monitoring infrastructure; extend pipelines to support multiple environments/regions.

Required Skills & Technologies

• Elasticsearch/Kibana – Cluster management, search optimization, dashboarding

• Prometheus & Grafana – Metrics collection, visualization, alerting

• OpenTelemetry – Distributed tracing setup and troubleshooting

• Kubernetes & OpenShift – Deployments, CI/CD integration

• Linux OS – Troubleshooting and administration

• Strong understanding of SRE practices and observability principles

Soft Skills

• Excellent problem-solving and analytical skills

• Ability to work in a collaborative, cross-functional environment

• Strong communication skills and documentation practices

• Proactive, goal-oriented, and able to manage multiple priorities

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This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to Quesscorp Singapore’s PDPA and e2i’s PDPA