Associate Executive, Health Management Unit (Contract till 31 March 2027) - #1124639

You will serve as the point of contact to support the care team by handling calls, attending to general enquiries, and scheduling appointments for SingHealth residents and patients.

Responsibilities:

• Manage registration, appointment scheduling, referrals and billing to ensure smooth consultation with SingHealth HSG team

• Support the team in administrative and secretariat duties such as referral management, data collection, report collation and arrangement of multidisciplinary team sessions

• Assist with resident’s feedback and complaints, and escalate to the supervisor (if required)

• Collect, store, distribute and monitor the level of inventory for consumables, equipment, stationaries and other office supplies and replenish when required

• Assist in outreach / community events and activities that are run by SingHealth HSG East team.

• Other duties assigned from time to time

Requirements:

• GCE ‘N’ / ‘O’ / ‘A’ Level, NITEC / Higher NITEC or Diploma in any other relevant discipline

• Experience in call centre or customer service roles will be beneficial.

• Prior experience in healthcare, hospitability, or community care setting will be an advantage.

• Proficient in Microsoft Office applications

• Excellent team player with strong interpersonal & communication skills

• Able to work independently with minimal supervision

Working Schedule

• Office hours, 5-day work week

• Outreach or community event may occasionally take place on weekends or public holidays. Duties will be rostered amongst team members