Service Support Admin [Immediate Starter] - #1123807

We are looking for a Service Support Admin to coordinate and administer routine support tasks and new project initiatives. You will support the department in all project-related administrative and clerical duties and communicate with internal or external parties to get things done.

Key Responsibilities

Project & Operations Support

• Coordinate access clearance submissions, renewals, and compliance tracking with security teams.

• Support Permit-to-Work (PTW) submissions and assist Project Engineers with goods verification.

• Maintain accurate inventory and asset records using Microsoft Dynamics 365 (D365).

• Manage storerooms and coordinate deliveries with the central warehouse team.

• Follow up with vendors on equipment repair/return (R&R) matters and prepare monthly status reports.

• Assist in monthly standby allowance submissions and time-tracking coordination for project teams.

• Liaise with the Office Manager to ensure workspaces are well-stocked and operational.

Service Improvement & Administration

• Maintain and update project documentation, workflows, and SOPs to meet audit and compliance needs.

• Provide administration support for CRM tools (Salesforce), including issue tracking and enhancements.

• Coordinate and track training sessions; support internal knowledge sharing.

• Monitor and track vendor KPIs and feedback.

Profile description: 

• Degree/Diploma in Business Administration or related field or possesses equivalent practical experience.

• At least 3 years relevant Project Administration experience, preferably in an Enterprise environment.

• Organized, detail-oriented, and comfortable juggling multiple tasks.

• Strong in coordination, follow-up, and stakeholder communication.

• Proficient in Excel / Microsoft 365 tools (bonus if you’ve used D365 or Salesforce).

• Prior experience in project administration, PMO support, or operations coordination is a plus.

• Open to occasional travel between client sites.