UP $3800/mth - Customer Service Call Centre/Digital Comms - Mon to Fri - #1120325

Job Description:

Join our dynamic team as an Insurance Call Centre/ Digital Comms (Email) Representative, where you’ll play a key role in delivering exceptional customer service. Your responsibilities will include:

- Handling customer inquiries and requests with professionalism and efficiency.

- Keeping customer interaction records accurate and up-to-date.

- Following up on customer issues promptly to ensure timely resolutions.

- Managing and resolving customer complaints and feedback effectively.

- Supporting operational needs by working overtime when required.

- Assisting with ad-hoc projects and initiatives as assigned by management.

Contract: 6-12 Months (extendable)

Location: East

What We’re Looking For:

- A diploma or degree holder with relevant experience is preferred.

- Excellent interpersonal and communication skills.

- A positive, cheerful attitude and a strong customer-first mindset.

- Flexibility to work overtime when needed.

What We Offer:

- Annual Leave: 14 days.

- Completion Bonus: 0.5 to 1 month.

- Career Growth: Opportunities to advance within the company and transition into other roles.

- Salary: $3,200 to $3,800 per month (based on experience and qualifications).

Please send in your resume to : 

[email protected]

Lai Siyi

Cornerstone Global Partners 
Licence Number: 19C9859