Service Coordinator / Senior Service Coordinator #79795 - #1120239

Service Coordinator / Senior Service Coordinator #79795

Industry/ Organization Type
Marine/ Oil & Gas

Position Title
Service Coordinator / Senior Service Coordinator

Working Location
Loyang (Transport provided)

Working Hours
Monday to Friday, 9am – 6pm

Salary Package
Basic + Variable Bonus (Twice yearly)

Duration
Permanent

Key Responsibilities

• Handle customer inquiries/complaints by phone, email, or fax; resolve and close.

• Prepare quotes; create and process job orders.

• Schedule service requests; coordinate with engineers, subcontractors, customers, and authorities.

• Keep accurate service records; upload reports and feedback.

• Follow up to confirm customer satisfaction; send regular updates to managers.

• Track recurring issues; suggest improvements.

• Identify add-on service, maintenance, and upgrade opportunities.

• Support audits/inspections; provide required documents.

• Raise POs/service requests; prepare shipping documents.

• Arrange travel bookings when needed.

• Issue materials/parts; raise purchase requisitions.

• Maintain schedules and organized files for service staff.

• Handle warranty claims.

• Perform other duties as assigned by the Manager.

Requirements

• GCE N/O/A Level with 3–4 years of relevant experience; or

• Diploma, preferably in Business Administration, with 1–2 years of relevant experience. Experience in NetSuite is an added advantage.

• Candidates without experience are welcome to apply. Training will be provided.

Kindly apply through ANY of the following methods

• Submit your application by clicking the APPLY button;

• Email your resume to J‌o‌b‌@‌a‌n‌r‌a‌d‌u‌s‌.‌c‌o‌m‌.‌s‌g. Please indicate #79795 on the email subject.

Application Policy

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

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