Senior Manager/Manager, Patient Financial Services - #1119234

We are seeking an experienced patient service Manager to join our team and play a vital role in ensuring a smooth and compassionate patient journey.

 Key Responsibilities:-

• Oversee and manage patient bill collection processes, including follow up with patients or their families

• Ensure accurate and timely collection of deposits and financial documentation

• Lead and supervise a team to deliver high-quality patient services in a professional and empathetic manner

• Develop and implement workflows that enhance patient experience and improve service efficiency

• Collaborate with nurses and other service departments to ensure seamless co-ordination of patients’ discharges and completion of patients’ charges

• Handle patient inquiries, feedback, and concerns with tact and professionalism

 Requirements:

• Bachelor’s degree in healthcare management, Business Administration or related field

• Min 5 years of working experience, with at least 3 years in a supervisory or leadership role

• Excellent communication and interpersonal skills

• Dynamic individual with ability to lead, coach, and develop a team of high-performing team

• Strong leadership and people management skills, and problem-solving skill sets

• High level of integrity, solution-focused and highly organized

• Fluent in multi-dialects / languages to engage a diverse patient population, is preferred