Customer Support Associate, Call Centre - #1118704

• 5 days, office hours

• Reputable organization 

• Competitive remuneration package

As a Customer Support Associate, Call Centre, you will be responsible for the following duties:

• Handle inbound and outbound calls professionally and efficiently.

• Respond to patient enquiries and provide accurate information or assistance.

• Share service-related details and guide callers on processes.

• Schedule appointments for hospital departments, SAF personnel, and CHAS clinics.

• Adhere to established call handling and communication standards.

• Maintain a neat and organised workstation.

• Support patient feedback or survey activities with the Public Relations team.

• Participate in assigned committees or improvement initiatives.

• Mentor and assist in training new team members.

• Carry out other administrative or operational duties as assigned.

Requirements:

• Minimum GCE 'N/O' Levels 

• At least 1 year of call centre working environment

To apply, simply click on the “apply” button in the job advertisement or alternatively, you can send in your resume via email: [email protected]

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777