Customer Service Executive (Front Desk Receptionist) - #1118219

Responsibilities:

Provide administrative support for the daily operation including but not limited to the following :-

• Competent in the handling of telephone calls and WhatsApp messages to clients

• Administer appointment scheduling efficiently

• Uphold professional front desk procedures in the handling of clients. Able to provide exceptional client-care service

• Able to handle the POS system. Computer savvy

• Able to comprehend and articulate the services provided by Rexults Aesthetics

• Assist in the follow-up of ongoing in-house promotions and activities

• Prepare sales and other relevant reports as required by management

• Manage stock inventory effectively, follow requisition standards and ensure compliance

Pre-requisites:

• Minimum ITEC/Diploma in Office Administration, Hospitality / Tourism / Spa & Wellness or equivalent and above

• 2-3 years' customer service/ front desk/ reception experience, preferably in retail / hospitality industry

• Possess a good command of spoken and written English.

• Able to converse with our Mandarin or Bahasa speaking clients.

• Must be PC Literate – Proficiency in MS OFFICE (Word/Excel/PowerPoint)

• Able to work independently and multitask with minimum supervision

• Organized and have a meticulous attention to details

• Is sincere, warm and able to work as a team

• Willing to work full day on Saturdays

• Work location: Orchard

Benefits:

• Employee discount

• Professional development

• Promotion to permanent employee

Schedule:

• Day shift

• Weekend availability

Work Location: In person

Interested applicants, please send your detailed resume with employment history, recent photo, at least two contactable employer references and date of availability to [email protected].

We would like to thank all candidates in advance on their interest for this position and regret that only short-listed candidates will be notified.