Key Account Manager - Freight - #1116998

Benefits: - Performance Bonus + Transport Allowance

Role Summary

This role require to builds and maintains relationships with major clients, to retain them for extended periods of time. Develop an extensive understanding of an organisation' s client base and their needs. Engage with the clients, often resolving issues and suggesting solutions to routine problems they face. A key account manager may be able to comprehend the needs of a client and tailor products or services that meet their specific requirements. The top 3 most important responsibilities of a key account manager include: Maintain with growth mindset, Strong Communication and ability to explore & collaborate with new opportunities.

Responsibilities

• Developing and maintaining a portfolio of high-value clients. Must have global/regional mindset in serving Key accounts.

• Developing long-term strategies for client retention and growth expansion.

• Understanding the needs and requirements of clients. Resolving customer complaints promptly to maintain trust.

• Trying to build long-standing professional relationships with clients to create a mutually beneficial environment.

• Proposing solutions to a client's problems and implementing them within reasonable timelines.

• Ensure client retention

• Acting as a channel of communication between clients and the employees of an organisation.

• Identifying high-value clients and developing strategies to build relationships with them.

• Preparing periodical reports with accurate data on time. (CRM / Monthly Report etc.)

• As the main facilitator to manage Account Receivables for assigned accounts

Requirements :

• Bachelor’s degree in Sales, Business Management, Freight Forwarding, Logistics & Supply Chain Management or equivalent.

• At least 3-5years of experience in Logistics & Freight Forwarding industry with exposure to Sales and Business Development.

• Experience or exposure in handling conglomerate accounts especially in Healthcare /Medical Devices/Semiconductor/Electronics will be considered with priority.

• Excellent written and verbal communication skills．

• Proficient in MS Office applications. Good in communication and negotiation. Excellent presentation skill．

• Strong organizational and management skills

• Strategic thinking and statistical analysis skills

• Proactive, resourceful with ability to work well independently or in groups.

• Enthusiastic about sales job, teamwork spirit, communication skill and interpersonal relationship skill．

• Experience manager with relevant experience will be consider for a senior position
  

Working Hours: Mon to Fri 8.30am - 6pm