Technical Services Coordinator (S$3800-S$4600) - #1114689

Responsibilities:

• Coordinating engineer dispatch, project schedules, and service delivery activities

• Manage incoming service requests and monitor progress against SLAs

• Maintain documentation, service records, and internal reports with high accuracy

• Track inventory, equipment, and logistics for project readiness

• Facilitate communication across technical, customer success, and sales teams

• Recommend and implement workflow improvements for better efficiency and compliance

• Work closely with engineers, project leads, and customer stakeholders to ensure on-time delivery and operational excellence.

Requirements:

• Min Diploma or Degree in Engineering, IT, Operations Management, or related field

• Minimum 2 years of experience in technical support, project coordination, service operations, or logistics coordination

• Exposure to a technology-driven or service delivery environment preferred

• Ability to track multiple projects and ensure timelines are met

• Skilled in executing and refining standard operating processes

• Basic understanding of IT or technical service workflows

• Focused on responsiveness, service recovery, and satisfaction

• Strong ability to maintain accurate records and reports

• Able to coordinate and facilitate between technical and non-technical teams

• Proactive in identifying issues and driving resolution

• Strong focus on precision, planning, and people coordination.

Kindly email your Resume in MS Words Format to Mr Lex Ong Shee Hean (R1106602): [email protected]

(NOTE: The following information should be Included in the Resume. Thank you)

1. Date of Availability

2. Detailed Job Scope

3. Reason for Leaving for All Employments

4. Salary Expectation

Shortlisted candidates will be notified for an interview.

MOM License: 09C3018