In-House IT Support and Technology Project Coordinator - #1114596

We are seeking a dedicated and proactive In-House IT Support and Technology Project Coordinator to manage internal IT systems and lead/support key technology projects. The successful candidate will be responsible for ensuring smooth daily IT operations, coordinating system upgrades, and assisting with ERP implementations and digital transformation initiatives.

Key Responsibilities

• Lead the design, implementation, and maintenance of IT systems and business applications

• Define project scope, goals, and deliverables; manage timelines, budgets, and progress tracking

• Coordinate and communicate with stakeholders, vendors, and internal teams

• Oversee ERP and system integrations and ensure optimal performance

• Troubleshoot technical issues and monitor system health

• Ensure IT systems comply with security standards and policies

• Support strategic planning and budgeting for IT initiatives with the COO

• Assist in disaster recovery and business continuity planning

• Facilitate internal and external IT audits

• Manage procurement and vendor contracts for IT services

• Maintain technical documentation and user manuals

Job Requirements

• Diploma or Degree in Information Technology, Computer Science, or related field

• Minimum 3 years’ experience in IT support and/or project coordination

• Proven track record with 2–3 full ERP implementations will be an advantage

• Knowledge of project management tools and methodologies (Agile, Waterfall, etc.)

• Strong troubleshooting and analytical skills

• Effective communicator with strong stakeholder management skills

• Able to handle projects from planning through to completion

• Good documentation and reporting abilities