IT Executive - #1113866

Point of Sale (POS) Support:

• Oversee the installation and removal of POS systems in-store.

• Provide initial diagnosis and level 1 troubleshooting support for POS issues.

• Conduct POS induction for newly onboarded staff.

Software and System Support:

• Offer software and system support and troubleshoot issues across various departments.

• Install and grant system access to each department.

• Manage and ensure the smooth operation of our in-house systems.

• Oversee internal and external application upgrades.

Network Security and Maintenance:

• Manage telephone and internet lines.

• Assist in headquarters network maintenance.

• Ensure adherence to headquarters network security policies.

Hardware Support:

• Provide technical support for desktops, laptops, printers, network devices (VPN, routers, Wi-Fi, switches), AV equipment, and web conference devices.

• Manage IT device warranties and accessory purchases.

Stock take Support:

• Actively participate in stock take exercises.

• Offer support in generating general reports.

• Prepare the necessary hardware, such as laptops and scanners, for stocktaking.

• Any other ad-hoc duties or projects as assigned.

Requirement:

• Possess a diploma in IT or an equivalent qualification.

• 1-2 years of relevant experience, with a preference for experience in a retail or FMCG (Fast-Moving Consumer Goods) setting.

• Exhibit strong attention to detail.

• Demonstrate a proactive approach, reliability, and a collaborative team spirit.

• Display a high level of motivation and self-initiative, with the ability to swiftly address and resolve issues.

• Capable of working autonomously with minimal supervision.

• Possess effective interpersonal and communication skills.

• Proficiency in MS Office.

• Prior experience with SAP systems, particularly in the MM (Materials Management), LE (Logistics Execution), and FI (Financial) modules

• Knowledge of computer networking and internet technologies will be particularly advantageous.

Please note that all positions must be applied for through the portal; applications sent via direct email will not be considered for shortlisting.